User FAQ's

How do I book a ride with Kiaora Cabs?

You can book a ride through our mobile app, available on both iOS and Android. Simply enter your pickup and drop-off locations, choose a ride type, and confirm your booking.
Kiaora Cabs is currently available in Christchurch, with plans to expand to other cities across New
Zealand.
Yes! You can pre-book your ride up to 7 days in advance through the app.
Once your ride is confirmed, you can contact your driver via the in-app messaging or call option.
Go to your trip history in the app and tap 'Lost Item.' We'll help you reconnect with the driver to
retrieve your item.
Absolutely. All drivers undergo background checks and vehicle inspections. Our app also
includes safety features like live ride tracking and an emergency help button.

Driver FAQ's

How do I become a Kiaora Cabs driver?

Sign up through our website or app. You'll need a valid NZ driver's licence, a registered vehicle,
proof of insurance, and a clean background check.
Earnings are paid weekly via direct deposit. You can also track your daily earnings in the app.
Yes! Drive whenever it suits you-full-time, part-time, or just weekends.
We offer 24/7 driver support, local onboarding, and access to driver events and community
groups.
You can contact our support team directly through the app or via our website's contact form.
Yes, we regularly offer referral bonuses, milestone rewards, and promotions during peak times.